Job ID: 2021-8265 Type: College of Dentistry (DN1032) # of Openings: 1 Category: Health Services New York University
Manage day-to-day activity of assigned clinics, ensuring patient records are completed, encounter forms are tracked for billing, and fees are collected; develop new office guidelines and procedures; ensure patient care is delivered in a timely and appropriate manner; consult with dental students and faculty to resolve patient problems; authorize special payment arrangements and approve discounts; supervise staff and administer budgets. Conduct audits for all clinics in the department, ensuring integrity for clinical protocol and fiscal data.
Required Education: Bachelor's degree and
Required Experience: 4-5 years' experience managing office and/or clinical activities or equivalent combination. Must include experience managing staff and conducting audits.
Preferred Experience: Experience in a large dental clinic operation.
Required Skills, Knowledge and Abilities: Excellent interpersonal, communication, analytical, and customer service skills. Ability to train staff in use of customer service techniques. Ability to conduct audits to ensure data integrity. Ability to respond to a variety of demands in a fast-paced environment. Knowledge of standard office software.
Preferred Skills, Knowledge and Abilities: Familiarity with Article 28 and related health protocols.
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