Metro New York & Southern Connecticut

JOB SUMMARY

The Property Manager is responsible for overseeing the daily operations of an apartment complex. This role includes managing tenant relations, coordinating maintenance and repairs, collecting rent, supervising staff, and ensuring the property operates efficiently while maintaining high occupancy and resident satisfaction.

PRIMARY JOB RESPONSIBILITIES

Property Operations

• Oversees the day-to-day operations of the apartment complex

• Ensures the property is clean, safe, and well-maintained

• Conducts regular inspections of buildings and grounds

Leasing & Tenant Relations

• Markets and advertises available units

• Screens and approves rental applications

• Prepares and manages lease agreements

• Addresses tenant concerns, complaints, and service requests

Financial Management

• Collects rent and manages delinquent accounts

• Monitors operating expenses

• Maintains accurate financial and occupancy records

• Coordinates with accounting for reporting and payments

Maintenance Coordination

• Schedules and supervises repairs and maintenance work

• Coordinates with vendors and contractors

• Ensures maintenance requests are completed promptly

Staff Supervision

• Supervises leasing agents, maintenance staff, and other onsite employees

• Assigns tasks and monitor staff performance

• Assists with hiring and training new employees

Compliance

• Ensures compliance with local housing laws, safety regulations, and company policies

• Enforces lease terms and handle eviction processes when necessary

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of leasing, budgeting, and property operations

• Strong customer service and communication skills

• Leadership and team management skills

• Problem-solving and conflict resolution skills

• Organization and time management skills

• Financial and budgeting knowledge

• Property management software experience (preferred)

• Ability to multitask and manage multiple priorities

MINIMUM QUALIFICATIONS

• High school diploma

• Two or more years of property management or real estate experience

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About Saint Louis University

Saint Louis University(SLU) is a private, co-educational Jesuit university located in St. Louis, Missouri, United States. Founded in 1818 by the Most Reverend Louis Guillaume Valentin Dubourg SLU is the oldest university west of the Mississippi River. The University has campuses in St. Louis, Mo. and Madrid, Spain. SLU values academic excellence, life-changing research, compassionate health care, and a strong commitment to faith and service. For nearly 200 years, the University has gone beyond teaching facts and figures, encouraging students to form ideas and identities. Today, SLU students are nearly 14,000 strong. The University has invested vast resources to advance academic programs and enhance the student experience. SLU also is a major research institution where premier researchers tackle local and global challenges. And the University's commitment to community service has earned it national acclaim and bolstered its status as a character-building college.

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