Metro New York & Southern Connecticut

Exciting Opportunity at MSK: Application Analyst II - Workday Optimization

At Memorial Sloan Kettering Cancer Center (MSK), reliable HR and payroll systems are essential to supporting our mission of delivering world-class cancer care. This role ensures the accuracy, stability, and integrity of Workday HR, Payroll, and integrations through proactive monitoring, testing, and change management to support flawless bi-weekly payroll processing.

Role Overview

Testing Lead

• Define testing scope, strategy, and comprehensive test plans for projects. Estimate timelines and resource needs.

• Develop and oversee end-to-end testing strategies for complex, multi-tiered projects

• Monitor test execution, troubleshoot issues, and utilize testing tool; Kainos to ensure timely resolution.

• Lead testing initiatives for ERP Applications

• Consolidate findings into detailed test reports and share quality metrics with management and senior executives

• Maintain data integrity across ERP Records within Workday.

• Document defects using ticketing system and report defects to business owners

• Work in collaboration with Data & Analytics team to build audits & compliance reports

• Support internal audits and compliance reporting.

ERP Support

• Monitor system performance and identify opportunities for automation and process improvements.

• Participate and support in Workday releases and upgrades, testing new features, impact analysis, system enhancements

• Support tenant management strategy, including sandbox and production environments - testing

• Review HCM & Payroll audits during payroll weeks to ensure payroll data worthiness

• Troubleshoot system issues and resolve data discrepancies across modules.

• Collaborate with HR, Payroll, and Finance leadership to support operational needs.

• Ensure alignment of Workday processes with organizational policies and regulatory requirements.

• Respond timely to all inquiries

• Run reports for cross-functional teams

Integrations and System Interfaces

• Coordinate with IT and vendors on system updates and troubleshooting.

• Ensure data accuracy and security across integrations.

• Develop process & testing documentation.

Key Qualifications

• 3-5 years of hands-on experience working with HRIS or Workday, ideally in an administrative capacity

• Familiarity with Workday implementations or system optimization efforts

• Exposure to ERP systems and how they support broader business operations

• Experience working with Kainos is a plus

• Background in healthcare or other large, complex organizations is preferred

• Optional certifications such as Workday HCM, Workday Payroll, or SHRM-CP/SCP

Core Skills

• Strong problem-solving and analytical skills with a focus on data integrity and reporting accuracy

• Excellent communication and cross-functional collaboration abilities

• Detail-oriented mindset with a high degree of accuracy and organization

• Process improvement focus with the ability to identify and optimize workflows

• Ability to translate complex business requirements into effective system solutions

Additional Information:

• Schedule: 9:00 AM - 5:00 PM EST, Monday - Friday

• Location: Hybrid One time a Month on Site: 633 Third Avenue, New York, NY

• Reporting to: Senior Director, Enterprise Business Application Services

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