Metro New York & Southern Connecticut

Principal Responsibilities:1. Administrative Services Manager: Provides efficient and effective delivery and integration of administrative services (academic, financial, research and/or clinical) for which (s)he is accountable. Serves as the unit's point of contact to/from service providers (e.g. Facilities, HR, IT, Procurement, Student Services, Faculty Affairs), ensuring that providers are apprised of unit needs & relevant information, taking action where needed. Monitors the adequacy of service delivered by outside providers. Escalates issues/concerns related to administrative & operational services to the LA. 2. Financial Analyst & Manager: Partners with the LA to build financial plans for the unit. Provides comprehensive financial information, analysis and reporting to monitor and evaluate the application of the unit's financial resources, e.g. performance against budget. Recommends adjustments; takes action as appropriate. Oversees daily financial monitoring & authorizes transactions per policy. Provides support to unit's Dean/Director/Chair for financial inquiries. Identifies available financial resources (current/future) & recommends how to deploy efficiently to support unit objectives. Prepares all funds budgets including gathering historical information, providing analysis & quality control. Helps the unit, including faculty, research and analyze funding challenges and opportunities and presents possible options with LA. 3. Risk Manager: Implements/maintains strong internal controls in areas of assigned responsibility to provide reasonable assurance of effective and appropriate resource use, accurate financial information, and adherence to contractual obligations and agreements, policies, procedures, and external regulatory requirements. Takes corrective action in order to protect Yale's assets, resources, information and reputation. Identifies, communicates, & addresses issues/concerns in a timely and appropriate manner. Ensures all faculty and staff are knowledgeable of the regulations, policies, procedures & Yale requirements as they pertain to their scope of activity. Escalates issues to the LA as appropriate. 4. University Citizen: Connects the unit and University through communication, alignment of priorities, implementation of initiatives, and active engagement in University administrative priorities. Engages in initiatives generated by the LA and the University. Represents unit needs, challenges, and opportunities at the LA and/or University level. Creates opportunities to enhance the image & value of the unit. Shares knowledge & best practices with others. 5. Talent Manager and Developer: Utilizes effective practices for attracting, retaining, and developing high quality Business Office talent and other unit non-faculty personnel as assigned. Works with HR partners to participate in selection, performance management and career development processes, as well as to address employee relations issues in line with University guidelines and contractual agreements. Partners with the LA in the assessment of current unit non-faculty personnel and future talent needs. Makes recommendations for the movement of administrative talent and the development of Business Operations staff. Cultivates a diversity of backgrounds and perspectives in the unit. 6. Strategic Resource: Partners with the LA (and, when appropriate, with the Dean/Director/Chair) to shape the unit's administrative and operational priorities and support strategic planning process. Translates unit strategy into actions. Recommends resources needed to achieve short- and long-term goals; identifies any factors that may impact the unit's ability to successfully meet its mission and goals. Assesses level of financial and non-financial resources available to achieve the unit's goals, e.g., funding, space, technology, staff capabilities and capacity. Recognizes and raises potential issues, ideas and solutions to LA. 7. May perform other duties as assigned.

Required Skill/ability 1:  Exp. supporting complex strategic planning across the delivery networks. Demonstrated success & aptitude in analytical problem-solving. Exp. in healthcare operations &/or strategic planning. Demonstrated exp. w/ data analysis in a healthcare setting, including proficiency with EHR systems (Epic, Cerner) and data analysis tools (SQL, Tableau, SAS, R, or Python)

Required Skill/ability 2:  Demonstrated experience managing people in a supervisory role. Demonstrated organizational, planning, decision-making and problem-solving skills. Proficient in framing a problem, identifying and evaluating potential solutions, developing a plan of action and evaluating the effectiveness of the course of action. Ability to be a decisive, hands-on team leader.

Required Skill/ability 3:  Ability to translate complex data into actionable insights for non-technical stakeholders. Strong attention to detail, data validation, and quality assurance skills. Well-developed leadership, team building, and influencing skills. Ability to support and work well with subordinates, superiors, peers, and team members. Proven talent in career development.

Required Skill/ability 4:  Ability to inspire others to perform at their best and set high standards of performance for self and subordinates. Well-developed interpersonal skills. Ability to form strong working relationships with faculty, staff, leadership, and other stakeholders. Self-directed and self-starter.

Required Skill/ability 5:  Demonstrated ability to manage time and resources effectively, measure and monitor team progress and redirect efforts as needed. Demonstrated proficiency with database management. Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint.

Preferred Education:  MBA, master's in healthcare admin or advanced degree; Demonstrated experience in a large academic medical center or academic medical group practice. Excellent financial and analytical skills. Proven experience preparing budgets, forecasts, and financial plans; integrating multiple, complex financial elements to identify themes, trends, and issues.

Work Week:  Standard (M-F equal number of hours per day)

Posting Position Title:  Operations Manager 2

University Job Title:  Assistant Director Clinical Operations & Strategy

Preferred Education, Experience and Skills:  MBA, master's in healthcare admin or advanced degree; Demonstrated experience in a large academic medical center or academic medical group practice. Excellent financial and analytical skills. Proven experience preparing budgets, forecasts, and financial plans; integrating multiple, complex financial elements to identify themes, trends, and issues.

Minimum of a Bachelor's Degree and five years of related work experience including demonstrated leadership, project management and/or supervisory experience; or an equivalent combination of education and experience.

Return to Search Results