Metro New York & Southern Connecticut

Accessibility Technology Manager, Office of Disability Programs (2 Positions)

POSITION DETAILS

The Office of Disability Programs, as part of the Office of Student Inclusion Initiatives within the Office of Student Affairs, is deeply committed to ensuring equal access and opportunity for students with disabilities across the 25 campuses throughout The City University of New York (CUNY) system. Through innovative support programs grounded in nationally regarded best practices in postsecondary disability services that support the academic success and personal development of students with disabilities.

Reporting to the Director of Disability Programs, the Accessibility Technology Manager will be responsible for overseeing and addressing student accessibility issues related to technology platforms centrally, conducting audits, and ensuring compliance with state and federal regulations. This role will focus on enhancing the digital user experience for students with disabilities, ensuring accessibility, and facilitating the reasonable accommodations process under the Americans with Disabilities Act (ADA) to provide inclusive access to information and services.

In addition to the CUNY Title Overview information, other key duties include, but will not be limited to the following:

• Develop, implement, and monitor policies and procedures to ensure compliance with New York State and Federal accessibility standards.
• Assess and ensure accessibility compliance of all digital resources, including websites, software, and online course materials.
• Ensure compliance with WCAG and other accessibility standards and review accessibility prior to providing recommendations for technology acquisition.
• Serve as a member of the Accommodation Review and Response Team, collaborating with stakeholders to review and implement reasonable accommodations related to digital accessibility.
• Work with technical teams to identify and remediate accessibility concerns, ensuring alignment with accessibility standards and best practices.
• Lead training sessions for faculty and staff on accessibility best practices, assistive technologies, and related procedures.
• Maintain accurate records of accessibility initiatives, tracking and reporting on changes and progress to meet state and federal regulations, audits, and/or legal claims.
• Manage reasonable accommodation requests and related processes, and support resolution for any concerns related to digital accessibility University-wide.

NOTES:

Until further notice, this position is eligible for a hybrid work schedule.

QUALIFICATIONS

Minimum Qualifications

Bachelor's Degree and six years' related experience required.

Preferred Qualifications

• Bachelor's degree in Information Technology, Computer Science, Education, Accessibility Studies, or a related field, or certification in accessibility.
• At least three years of experience as an accessibility specialist or in a similar role.
• Proven expertise in accessibility standards, including WCAG and familiarity with assistive technologies such as JAWS, NVDA, Fusion, and Kurzweil 3000.
• Strong understanding of federal and state laws pertaining to accessibility (e.g., ADA, Section 508).
• Working knowledge of HTML, cascading style sheets, scripting interaction with the HTML document object model, and user-centered design.
• Experience critiquing vendor Voluntary Product Accessibility Templates (VPATs) and Accessibility Conformance Reports (ACRs).
• Experience developing, executing, and reporting on accessibility testing use cases and scripts.
• Excellent communication and interpersonal skills, with the ability to train and guide diverse stakeholder groups on accessibility-related matters, work cross-functionally with diverse teams, and manage multiple projects simultaneously.
• Proficiency with Adobe Acrobat and Microsoft Office tools.
• Demonstrated commitment to promoting inclusivity and accessibility within the workplace.

CUNY TITLE OVERVIEW

Develops, manages and facilitates the delivery of and access to University-wide support services, programs, resources and accommodations for students with disabilities or accessibility or accommodation needs.

General Duties

? Oversees the centralized activities of campus-based services and programs, serves as a subject matter expert and campus liaison, and participates in university wide campus-based committees and initiatives

? Develops operational plans and programs to ensure inclusiveness and awareness as well as compliance with applicable laws, regulations and policies in partnership with internal and external parties

? Manages creation and implementation of University-wide program standards, educational/professional development activities and performance assessment systems

? Collects and analyzes relevant program and outcomes data, (tracking usage, satisfaction with initiatives, and impact on student retention and success)

? Prepares relevant reports based on program activities and services, and develops other related communications

? Manages and trains staff

? Performs related duties as assigned.

CUNY TITLE

Higher Education Associate

FLSA

Exempt

COMPENSATION AND BENEFITS

The salary range is $90,375 - $104,057 , commensurate with credentials, education, and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials meet the responsibilities and qualifications outlined.

The direct link to the job opening from external sources is:

https://hrsa.cunyfirst.cuny.edu/psc/erecruit/EMPLOYEE/HRMSCG/c/HRS\HRAM\FL.HRS\CG\SEARCH\FL.GBL?Page=HRS\APP\JBPST\FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=29707&PostingSeq=1

Current CUNY employees must apply through CUNYfirst Employee Self Service using their login credentials. After you login, click the Careers tile on the Employee Self Service Menu page to view job openings.

CLOSING DATE

Open until filled.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

Location

Central Office

About CUNY City University of New York - System

The City University of New York provides high-quality, accessible education for more than 269,000 degree-credit students and 270,000 adult, continuing and professional education students at 25 campuses across New York City. The University is an integrated system of senior and community colleges, graduate and professional schools, research centers, institutes and consortia. From certificate courses to Ph.D. programs, CUNY offers postsecondary learning to students of all backgrounds. It provides the city with graduates trained for high-demand positions in the sciences, technology, mathematics, teaching, nursing and other fields. As CUNY has grown, the University also has strengthened its mission as a premier research institution, building an array of modern facilities and expanding the ranks of its world-class faculty. Throughout its history, the University has been an integral part of the city and state through partnerships with public schools, economic development initiatives, immigration aid and financial advice services and other community outreach programs. Today, CUNY faculty and staff continue to benefit New York City — as well as the entire nation — by serving as policy exper...ts to business and government, advisers to nonprofit institutions, civic organizations and community groups. Students, too, are strongly encouraged to experience the cultural, educational and community-based opportunities of the five boroughs, through a network of internships and fellowships, to embracing the city as their campus.

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