Metro New York & Southern Connecticut

Service Design LeadUS-NY-New YorkJob ID: 2021-9079Type: School of Professional Studies (CP1108)# of Openings: 1Category: TechnologyNew York UniversityOverviewThe School of Professional Studies is seeking an individual to serve as the Service Design Lead (SDL) for the Center for Academic Excellence and Support. The SDL will have primary ownership of the Nexus patron support model and is responsible for building positive patron relations at the New York University School of Professional Studies (SPS). The SDL engages in work to enhance the NYU SPS Learning Ecosystem across the following areas: Learner-Centric Course Architecture; Goal-Driven Technology Adoption; In